Essence

Privacy Policy

Introduction

Welcome to Essence Tiles. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data. By using our website, https://www.essencetiles.com/, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect various types of information in connection with the services we provide, including:

1. Personal Identification Information: This includes your name, email address, phone number, and any other information you provide when you register on our site, place an order, subscribe to our newsletter, or interact with our services.

2. Payment Information: When you make a purchase, we collect payment details necessary to process your payment. We do not store your payment card details; they are handled by our third-party payment processors.

3. Technical Data: This includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

4. Usage Data: Information about how you use our website, products, and services.

5. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the information we collect in various ways, including to:

- Provide, operate, and maintain our website.
- Improve, personalize, and expand our website.
- Understand and analyze how you use our website.
- Develop new products, services, features, and functionality.
- Process your transactions and manage your orders.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
- Send you emails.
- Find and prevent fraud.
- Comply with legal obligations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

1. Right to Access : You have the right to request copies of your personal data.
2. Right to Rectification : You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
3. Right to Erasure : You have the right to request that we erase your personal data, under certain conditions.
4. Right to Restrict Processing : You have the right to request that we restrict the processing of your personal data, under certain conditions.
5. Right to Object to Processing : You have the right to object to our processing of your personal data, under certain conditions.
6. Right to Data Portability : You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at: esenceceramic@gmail.com.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Third-Party Services

We may employ third-party companies and individuals to facilitate our website, to provide the website on our behalf, to perform website-related services, or to assist us in analyzing how our website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

- By email: esenceceramic@gmail.com
- By visiting this page on our website: https://www.essencetiles.com/contact-us
- By phone number: +91 9714092331